- Official web site: Tastykake.com
- The Philadelphia Insider's favorite Tastykake: Juniors
- Places to buy Tastykake products outside of their distribution area: Philadelphia General Store and Philly Food
Friday, September 17, 2010
Tastykakes
Treats from the Tastykake bakery is a Philadelphia tradition. So when this iconic baker moved to new digs (staying within the city limits, of course), it was big news, city-wide. That got us to thinking that visitors to Philly should know all about Tastykakes. So here is a primer with key links:
Thursday, September 16, 2010
A Complaint Rewarded
We recently stayed in a hotel near my parents' condo - a convenient way to spend quality time with them without the exhaustion that would otherwise accompany attempts by two 80-somethings to host an energetic family of four. The hotel is part of a mid-level chain that often hosts small conferences - and on this occasion, what seemed to be a lovely wedding - boosted by its connection to an indoor water park.
We find it pricey for its location and amenities, but are willing to put up with small rooms, incredibly slow elevators, and a lack of services for the easy proximity to my folks. This recent visit, however, put us over the edge. All night long the air conditioner burst on and off in sputters loud enough to wake us all often throughout the night. The wedding party was a bit more exuberant than we would have liked. And to top it off, just as dawn broke, the fire alarm went off multiple times.
I mentioned our disappointment when I checked out. I didn't really expect much - we could have made the room warmer or colder to avoid the on-and-off air conditioning sound, and certainly the hotel can't be blamed when guests mis-behave (by then, I knew that the fire alarm had been a prank, and the culprit had been caught). And although the front desk clerk apologized profusely, no refund or reduction in price was offered. But while I was waiting with my kids and the luggage for my husband to swing around with the car, the shift manager dropped by with coupons for a free visit for the four of us to the (incredibly expensive) water park. It was a wonderful gesture (albeit one that we may never use, since they expire before our next planned visit) - and left us with a warm feeling about what otherwise would have been a very unsatisfactory hotel stay.
Want to learn how to complain and get results when you travel? We've written up a bunch of tips and tricks that will help you.
We find it pricey for its location and amenities, but are willing to put up with small rooms, incredibly slow elevators, and a lack of services for the easy proximity to my folks. This recent visit, however, put us over the edge. All night long the air conditioner burst on and off in sputters loud enough to wake us all often throughout the night. The wedding party was a bit more exuberant than we would have liked. And to top it off, just as dawn broke, the fire alarm went off multiple times.
I mentioned our disappointment when I checked out. I didn't really expect much - we could have made the room warmer or colder to avoid the on-and-off air conditioning sound, and certainly the hotel can't be blamed when guests mis-behave (by then, I knew that the fire alarm had been a prank, and the culprit had been caught). And although the front desk clerk apologized profusely, no refund or reduction in price was offered. But while I was waiting with my kids and the luggage for my husband to swing around with the car, the shift manager dropped by with coupons for a free visit for the four of us to the (incredibly expensive) water park. It was a wonderful gesture (albeit one that we may never use, since they expire before our next planned visit) - and left us with a warm feeling about what otherwise would have been a very unsatisfactory hotel stay.
Want to learn how to complain and get results when you travel? We've written up a bunch of tips and tricks that will help you.
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